Case Study: Level 1 Trauma Center Improves Hospitalist Program Alignment with Hospital Administration, Clinical Efficiency, and Nurse Satisfaction
The Challenge
A large state university medical center relied on four rotating academic internists to run their inpatient service. This resulted in inconsistency, poor alignment with hospital administration, and low nursing staff satisfaction. We were called to establish a full-time hospitalist program to address these issues.
The solution
We established a full-time hospitalist provider team (12 full-time physicians and six APPs) rooted in the community, increased communication and engagement with hospital administration, and promoted consistent and positive communication with the nursing staff.
The RESULTS
Within one year, these improvements resulted in:
20 to 60
INCREASE IN DAILY CENSUS
0.8 day
REDUCTION IN LENGTH OF STAY
55hr to <12hr
REDUCTION IN AVERAGE EMERGENCY DEPARTMENT HOLD TIME