4 Common Emergency Department Culture Issues and How to Fix Them

Lawrence Bean, MD, FACEP, MBA

February 21, 2019

Clinical Culture, Leadership, Service

4 Common Emergency Department Culture Issues and How to Fix Them

No matter the performance issue an emergency department faces, the solution to that issue is invariably culture change. When an emergency department leader focuses on culture first and aligns the team around a culture of service, performance improves.

Lawrence Bean, MD, FACEP, MBA

January 21, 2019

Leadership, Clinical Culture

Civility: The Most Important Clinical Leadership Trait

Lawrence Bean, MD, FACEP, MBA

January 21, 2019

Leadership, Clinical Culture

Civility: The Most Important Clinical Leadership Trait

Kindness is contagious, and unkindness is perhaps even more contagious. The ripple effect of the culture of your team—the way you treat one another—touches every single aspect of your business from physician retention and patient experience, to operational efficiency and patient outcomes.